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Privacy Policy

Effective Date: June 1, 2025
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SentientPro, Inc.  ("we," "our," "us,") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, share, and protect your data when you use our services and software (“Services”) or visit our website (https://www.sentientpro.com).
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By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.


1. Introduction
This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information. We aim to provide transparency and control over your data while adhering to applicable laws and regulations, including GDPR.


2. Information We Collect
We may collect the following types of information:
a. Information You Provide

  • Personal details such as your name, email address, phone number, and mailing address.

  • Account information, including login credentials, preferences, and profile data.

  • Payment details for processing subscriptions or purchases (via secure payment gateways).

b. Information Automatically Collected

  • Technical data such as IP addresses, device information, browser type, and operating system.

  • Usage data, including pages visited, time spent on our site, and interaction data.

  • Cookies and tracking technologies to enhance your user experience.

c. Information from Third Parties
Data from integrated platforms like Microsoft Teams, SharePoint or social media accounts linked to our Services.
 
3. How We Use Your Information
We use your information for the following purposes:

  • To deliver and maintain our Services.

  • To personalize your experience and improve our Services.

  • To process transactions and manage subscriptions.

  • To communicate with you, including sending updates, promotions, and support messages.

  • To comply with legal requirements and enforce our terms and policies.

 
4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
a. Service Providers
Third-party vendors who assist us with hosting, payment processing, analytics, or customer support.
b. Legal Authorities
Government or regulatory authorities when required by law or to protect our legal rights.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

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5. Data Security
We employ industry-standard measures such as encryption, secure servers, and access controls to protect your information. Despite these efforts, no system is 100% secure, and we cannot guarantee absolute security.


6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements. You may request deletion of your data by contacting us at info@sentientpro.com.


7. Your Rights and Choices
Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request that we delete your data, subject to legal obligations.

  • Data Portability: Obtain your data in a structured, commonly used format.

  • Opt-Out: Opt-out of marketing communications or data processing activities.

To exercise your rights, please contact us at info@sentientpro.com.


8. Third-Party Links
Our website and Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.


9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date. Continued use of our Services constitutes your acceptance of the revised policy.


10. Children’s Privacy
Our Services are not directed to children under the age of 13 (or applicable age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.


11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us, for the attention of the Data Protection Officer, at:
SentientPro, Inc., 2678 Tigertail Ave, Suite 1602B, Coconut Grove, Florida 33133 or info@sentientpro.com

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